Provides metrics and analytical support to optimize the efficiency of TIDC operations. Ensures accurate financial reporting for the Connection TIDC organization. Develops financial plans and forecasts. Generates insights into the financial performance of the TIDC ensuring comprehensive data visibility. Acts as a core team member of TIDC management team, providing financia

Creates technical programming specifications from functional design documents in accordance to application reference architecture. Assists Quality Assurance by preparing unit test plans, supports user acceptance testing as needed, prepares documentation necessary for product deployments. Collaborates with other Pega IT decision makers on the creation of technical roadmaps

Partner with the government agency to understand project requirements, timelines, and deliverables. Develop and maintain a comprehensive project plan, including scope definition, schedule creation, resource allocation, and risk management. Collaborate with the engineering team to track progress towards key objectives and ensure timely task completion. Facilitate clear and

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintain backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting dat

Connection, a Fortune 1000 company, is hiring in Exton, Pennsylvania. Join us for a Networking Event and Career Expo to learn more about these opportunities and to find out what it's like to work for a leading technology solutions and services provider. Meet our team and experience why our employees love to work here! Learn more about open positions in Sales and Volume

Senior Solution Sales Executive REMOTE With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge c

They are getting ready to onboard about 1000 people and need someone who can assist in creating accounts. Currently have an intern that has been trained and is doing well, so not rocket science. Personality is huge within the team. This person would literally be creating accounts for new users, and if they come across any challenges, would communicate to the team lead. M

Responsible for Lead Generation through cold calling prospective, lapsed, or current customers that can be passed off to sales teams. Consistently conducting outbound communications. Research accounts to qualify leads, identify key players, and generate interest. Participate in Connection provided technology training. Log sales activities and provide reporting as requeste

Partner Development Specialist Lexmark Get a front row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting edge technologies to a nationwide audience. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to

Manages small to large complex projects for customers, as well as multi disciplinary projects. Provides direction for the POD, Production, Depot and R&D teams. The Project Manager assesses and develops business requirements, develops functional specifications, integrates with back office systems, and identifies business tasks, UAT, and implementation. Oversees all POD pro

Translates client business and technical requirements into an accurate Statement of Work which includes opportunity summary, task lists, client responsibilities, project specific assumptions, out of scope items, pricing, including resources and billing structure. Collaborates with sales and Subject Matter Experts to create consistent, clear, professional content. Subject

Provides leadership to staff, includes hiring, mentoring, guiding, and advising on terminations as needed in conjunction with HR representative. Manages Engagement Managers and/or technicians directly. Completes performance evaluations and performance improvement plans as needed. Continually reviews staffing requirements in regard to their productivity, profitability, per

Resolves advanced technical hardware and software issues. Provides resolutions to issues escalated by Level 1. Advanced knowledge in administrative tasks on workstations. Extensive knowledge in software, hardware, network, and peripheral support. Over the phone remote support and hands on support to resolve technical issues. Responds to tickets escalated from our Level 1